Frequently Asked Questions

Everything you need to know about OPICKO, our products, sizing, orders and support.

What is OPICKO? +

OPICKO is an Australian-owned and inspired lifestyle apparel brand focused on creating premium-quality clothing that combines comfort, style and individuality.

Where is OPICKO based? +

OPICKO is an Australian-owned and inspired apparel brand dedicated to delivering quality products and exceptional customer experiences.

What products do you offer? +

We offer a growing range of apparel, including oversized T-shirts, hoodies, graphic apparel and lifestyle clothing designed for everyday comfort and style.

How do I choose the correct size? +

Each product includes a detailed size guide to help you select the best fit. We recommend comparing the measurements with a similar garment you already own.

Are your products true to size? +

Our sizing may vary depending on the fit and style of each garment. Please refer to the size chart provided on each product page before placing your order.

What is the difference between Oversized and Regular Fit? +

Oversized Fit offers a relaxed, roomy silhouette with dropped shoulders and extra space throughout the garment. Regular Fit provides a more traditional fit that sits closer to the body while maintaining everyday comfort.

What materials do you use? +

We carefully select quality fabrics and materials to ensure comfort, durability and long-lasting wear. Specific material information can be found on each product page.

How long does order processing take? +

Orders are typically processed within 1–3 business days. Processing times may vary during busy periods, promotions or holidays.

How can I track my order? +

Once your order has been dispatched, you will receive a confirmation email with tracking details where available.

Can I change or cancel my order? +

If you need to make changes to your order, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee modifications once an order has entered processing.

What should I do if I receive a damaged or incorrect item? +

Please contact us within 7 days of receiving your order and provide your order number along with photos of the issue. Our team will work with you to find a suitable solution.

Do you accept returns? +

Please refer to our Return & Refund Policy page for full details regarding eligible returns, exchanges and refunds.

How can I contact OPICKO? +

You can reach our team through the Contact Us page on our website. We aim to respond to all enquiries as quickly as possible.

Will OPICKO release new collections? +

Yes. We are continually developing new designs, collections and apparel releases. Subscribe to our newsletter or follow us on social media to stay updated.

Why Choose OPICKO?

✔ Premium Quality Materials
✔ Comfort-Focused Fits
✔ Australian-Inspired Design
✔ Unique Graphic Collections
✔ Attention to Detail
✔ Dedicated Customer Support
✔ Style, Comfort & Confidence