Last Updated: June 2026

At OPICKO, we are committed to providing a reliable and efficient delivery experience for our customers throughout Australia. All orders are shipped directly through Australia Post, our primary delivery partner.

By placing an order through our website, you agree to the terms outlined in this Shipping Policy.

Order Processing

Orders are processed within 1–3 business days following payment confirmation.

Orders placed on weekends, public holidays, or during peak promotional periods may require additional processing time.

Once your order has been dispatched, you will receive a shipping confirmation email containing your Australia Post tracking information.

Shipping Methods

OPICKO delivers exclusively through Australia Post.

Available shipping options may include:

  • Standard Post
  • Express Post

Available shipping services and rates will be displayed during checkout.

Delivery Timeframes

Delivery timeframes provided by Australia Post are estimates only and commence once the parcel has been dispatched from our facility.

Estimated delivery times:

Standard Post

  • Metropolitan Areas: 2–6 business days
  • Regional Areas: 3–8 business days
  • Remote Areas: 5–12 business days

Express Post

  • Metropolitan Areas: 1–3 business days
  • Regional Areas: 1–5 business days
  • Remote Areas: Delivery times may vary

Actual delivery times may vary due to factors outside of OPICKO’s control, including weather events, public holidays, peak delivery periods, and Australia Post operational delays.

OPICKO does not guarantee delivery dates.

Order Tracking

All orders include tracking where available through Australia Post.

Once your order has been dispatched, tracking information will be emailed to you.

Customers may track their parcel using the Australia Post tracking service.

Delivery Address Responsibility

Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.

OPICKO accepts no responsibility for delays, non-delivery, or additional costs arising from incorrect or incomplete delivery information supplied by the customer.

If an order is returned to us due to an incorrect address, additional shipping charges may apply before the order can be re-dispatched.

Authority to Leave

Where available, customers may choose to authorise Australia Post to leave their parcel in a safe location.

By selecting Authority to Leave, the customer acknowledges and accepts responsibility for the parcel once Australia Post records the item as delivered.

OPICKO is not responsible for parcels that are lost, stolen, or damaged after delivery has been confirmed by Australia Post.

Returned Parcels

Parcels may be returned to OPICKO if:

  • An incorrect delivery address was provided.
  • The parcel was unclaimed from a Post Office or collection point.
  • Delivery was refused by the recipient.

Where a parcel is returned to OPICKO, the customer may be required to pay additional shipping costs before the parcel can be re-sent.

Lost or Damaged Parcels

If your order arrives damaged or appears to be lost in transit, please contact our Customer Support Team as soon as possible.

Australia Post investigations may be required before a parcel can be formally classified as lost.

Where appropriate, OPICKO will work with Australia Post to assist in resolving the matter.

Delivery Delays

OPICKO is not responsible for delivery delays caused by circumstances beyond our reasonable control, including but not limited to:

  • Australia Post network delays
  • Extreme weather conditions
  • Natural disasters
  • Industrial action
  • Public holidays
  • Peak seasonal demand periods

Shipping Liability

Risk in the goods passes to the customer upon delivery of the parcel to the delivery address provided at checkout.

OPICKO’s responsibility for the shipment ends when Australia Post records the parcel as successfully delivered.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.

Email: support@opicko.com Website: www.opicko.com